Need help?
FAQ
Regarding orders
A. It will take 2 weeks to 1 month to deliver. Since it is a made-to-order product, it may take some time. Thank you for your understanding.
A. We are very sorry, but since all products are made to order, we do not accept cancellations.
A. There may be a problem with your credit limit, etc. Please contact your card company.
About the product
A. Please contact us regarding resale.
A: We are very sorry, but we do not offer repairs on products.
A. We are very sorry. We will exchange it immediately, so please contact us via support.
A.All products are made by craftsmen in Japan.